Refund policy
Returns, Refunds, Cancellations and Exchanges
What We Will Do Together:
-
Step 1 –
Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received the wrong or expired product(s).Please raise a request here with order and contact details –
https://ahureinaturals.comYou can also raise a request with us using the Chat option.
In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.
Step 2 – Give us 2 working days to review your return request.
- Step 3 – After reviewing your return request, we will send our courier partner to pick up the products delivered to you.
- Step 4 – In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges, either in your PayTM Wallet or razorpay
- Step 5 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.